Still Excellent. We visited the hotel probably 3-4 years, ago when was just opened. Recently we visited it again. Still super. Now its even bigger. Same as the last time we booked apartment..The quality of the apartment is ok, nothing spectacular…We booked HB and on the first night the hotel was not that full so they prepared the dinner that we ordered from the menu fresh( not a buffet)..The quality of the food is outstanding for Bulgarian standards. Also the service from this hotel is of the highest level. I was pleasantly surprised. The spa and the pool are very good, too. Maybe the pool is little small, but its very hot which I really liked( probably the hottest hotel pool in Bansko).
Overall the hotel keeps very good level of service on everything which is not common in Bulgaria, so well done for that.
I will visit, again for sure.
Stayed October 2013, traveled with family